Last Updates September 26th, 2020Shipping Charges and Order Processing Time
- Orders will be delivered via a third party courier company.
- AED 15 shipping charge applies to all deliveries within the UAE.
- No additional charges apply for cash on delivery.
- Orders will be shipped within 3 to 5 working days.
- Orders placed after 12 pm or during the weekend will be processed during the next working day.
- We do not ship to any country other than the UAE.
- The customer will receive a payment confirmation e-mail within one working day of the order being placed.
- A signature is required upon receipt of the shipment.
- Estimated delivery times are to be used as a guide only and commence from the date of dispatch.
- runners.ae reserves the right to add extra charges to the shipping delivery if the location is in a remote area.
- If you want to cancel or refund your order, please head to our Contact Us page and follow the steps to lodge a request.
- Please note that if your order has already been shipped and you want to cancel it, you will need to receive it first and then follow the return process.