Contact Us
Questions about an order, sizing or a product? Our team is happy to help. WhatsApp is the fastest way to reach us.
Customer service hours (UAE time): Monday to Friday 9:00 AM – 5:30 PM · Saturday 9:00 AM – 2:00 PM · Sunday closed. Messages sent outside these hours are answered the next working day.
Have your order number ready if your question is about an order. For product questions you can also use the live chat in the bottom corner of your screen.
Quick help
Return or exchange →Start a return request
Shipping & delivery →Free delivery over AED 200
Size guide →Find your fit before you order
Store locations →Visit a Runners store
FAQ →Answers to common questions
Returns policy →14 days full price, 3 days sale
Send us a message
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